Please read all the information below carefully.

What we need from you:

  • It is your responsibility to ensure the multi-tracks provided are ready for mixing. Please do not assume any tuning or timing issues will be automatically resolved. However, if a small amount of vocal tuning is desired please provide this information. If the amount of tuning or editing will seriously intrude on mix time you will be informed. Large amounts of tuning and editing will be charged for and will delay turnaround time.
  • We accept WAV or AIFF files at 44.1, 48, 88.2 and 96kHz; 16 or 24 bit.
  • Please supply us with mono or stereo files, clearly named and without audio clipping. Stereo files will be counted as 2 tracks of audio, for example ‘Piano L & R’ will be counted as 2 tracks.
  • You will need to provide multi-tracks that are consolidated or bounced from the start point of your song (bar 1 beat 1 or start time code). All files must be of the same duration, sample rate and bit depth.
  • We cannot accept DAW sessions.
  • Each track must be a unique source, for example a backing vocal track cannot have a guitar solo in the middle. If you need to bounce files to save on tracks, we suggest backing vocals and harmonies as a good place to start. Please ensure any bounces of this nature are in tune, in time and panned to your satisfaction before you bounce.
  • Please ensure you have uploaded all the correct multi-track files that you want to be included in your song.
  • We request that multi-track files are supplied dry, without reverb or effects. However, if you feel a specific effect, processing, or creative element (such as filter sweeps, delays etc.) is an integral part of the sound, please provide the processed version.
  • Print any midi/virtual instruments – we can only accept audio files.
  • Please ensure all your WAVs are unclipped and have plenty of headroom. Clipping artefacts cannot be removed in the mix process.
  • In addition to as much written information as possible, you’re welcome to provide a rough mix and commercially released reference song. A commercial song is only a guide and results are completely dependent on the quality and style of the multi-track provided. You can add these files during the file upload process, you’re not charged for this.
  • Piper Dawes Professional Music Production wants this service to run smoothly for you. Please read the above information and the website carefully, to ensure you fully understand how on-line mixing works.

What you can expect from our services:

  • In most cases, the turnaround time is within 10 working days. However, during very busy periods it may be slightly longer. If this is the case, you will be notified and given the option to cancel your mix and receive a refund.
  • One mix iteration is included in the price. Please ensure you inform us within 24 hours of mix delivery if you require one. A mix iteration is a reasonable number of minor tweaks to levels or sonic elements within the mix, e.g. “adjustment of reverb level” or “add more click to the kick drum” or “brighten up the piano”. Major changes in direction will not be accepted as a mix iteration and will be treated as a new job. We strongly encourage clients to provide as much written instruction as possible, along with a rough mix and commercially released reference song.
  • Any requests for further mix iterations will be charged for.
  • You will be supplied with:
    • CD ‘listening’ copy at 44.1/16bit
    • Mix master at original sample rate and bit depth (if this differs from the CD copy)
    • Mastered CD version (if mastering option is chosen)
  • Unfortunately, due to the high number of sessions we run, all original and mixed files will have to be erased from our servers two months after the date of delivery. Please make sure that you back up your mix files.